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I wish Dock Street would have the Ale of Health and Strength again. That was a big weakness for me.

I've said it a few times before and happy to jump in again -- I totally agree. The service is frequently unforgivable. There are some good and some bad servers, but more often than not the issue is that there aren't enough servers.

I definitely go there less than I used to when it opened. I wish it was better. Someone needs to do an intervention with the owner and let her know what's up.

somegirl14: we go to dock street for the beer primarily, and what I've heard of Leroy's is that the beer selection is much to talk about.

I think I've officially given up.

I haven't really been to Dock Street a lot lately. first of all, their beer lately has not impressed me. second of all, their service to get that beer that doesn't even impress me has been atrotious. tonight was the last straw though. there was maybe 3 people at the western end of the bar. two bartenders, and Rose Marie were standing around chatting. I waited nearly 10 minutes, money on the bar, literally twidling my thumbs, and got not even a glance my direction. after 10 minutes I took my money and walked out. this is the second time in as many tries that I have done this. if it was at all busy I could forgive, but it was not. either time.

it really sucks. I really wanted this venture to work. I think it's the perfect opportunity, the perfect neighborhood for them. when word first got around about "another" Dock Street people joked and guessed wagers on how long this one will last. well if things don't change, I don't see it lasting much longer than the previous locations, and unfortunately, for the same reasons.

I have to agree with all of the frustration - I'm just about done with Dock St. I've been going there since they opened, and was more than willing to give them plenty of time to work out any kinks. Still, with the high staff turnaround and general lack of ability to get it together, there really hasn't been much improvement at all.
Service, while sometimes fine, is often atrocious. On several occasions, my table has been forgotten or neglected. It can easily take 20+ minutes to get someone to take your check or another drink order, and this is when the place is half empty. Every so often I'll have a great, competent and friendly server, but on those nights the kitchen is totally in the weeds and it takes close to an hour to get one single pizza. I have friends for whom it's taken half an hour just to get a growler re-filled. All of this is just unacceptable, and the owner seems to be either oblivious, uncaring, or both. (Someone should send her a link to this thread.) I won't feel terribly sorry for her when her enterprise fails yet again.
The goodwill of the neighborhood can only sustain a place for long, and my goodwill has worn thin. I'd normally be a very frequent customer (good beer + good pizza = happiness), but I hardly ever feel like taking my chances with Dock St. anymore.

Well my mood about Dock Street continues to waffle. I definitely love everything about the place except for the service. I went again last night for the first time in a long time and had brief but pleasant experience with reasonable (still not good) service.

More importantly I drank a new bear brewed with sassafras and licorice and all kinds of other good things and it was delicious. excellent. best new brew I've had their this year. And they were making root beer floats with it if you wanted! I didn't have a float, but may go back to have one.

the oven looks fairly small but I'm sure it wouldn't be a cheap thing to fix it, of course, if you're main thing is pizza and you can't keep up with demand, then it might be worth it. I know they had money troubles when it opened so I don't know if they have the dough. is it coal fired or wood fired? I'm curious how hot it burns. i know a wood fired oven can burn at up to 900 degrees, cooking the pie in a few minutes. at those speeds perhaps only three at a time is ok. at three minutes a pop, let's say, you can crank out nine pizzas in a little over ten minutes...as long as they're ready to go in. If the pies need five or 7 minutes, that would be 15-24 minutes for the same pies. that woudl certainly add up for a restaurant.

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let's hope this helps;

http://philadelphia.craigslist.org/fbh/813697740.html

Let's hope they start to do better at restaurant-running than they are at sentence-writing:
"Dock Street’s greatest assets are over 20 years History, an upscale image, a reputation for quality and innovation and industry wide recognition.
The main attractions at the newly opened brewery and restaurant are beers brewed on site and from the restaurant, gourmet pizzas emanating from a wood-burning oven and pub fare."

I went back to Dock Street last night to see if I could still get some of the Sass. It was still there and still excellent. I had a Sass float with vanilla ice cream and it was way better then I expected. The portion was a little questionable for $5.75 but still real good.

(And the service was good by the way.)