UPDATE: Soon after this posting, I sent a rather strongly worded letter to the Marine Club. It was my fifth such letter, this time with the additional promise to create a website that would allow members of the condo a way to voice their frustrations with the building. I will be the first here to admit I have a short fuse, and I certainly was more threatening then needed for this particular situation. I believe all of my concerns and complaints were valid and just, but that my tact involved with the matter was somewhat lacking. For that, I certainly apologize.
There response was quick. In all fairness, I would have to say that this was, in the end, a series of simple communication problems. At first they could not find the other four letters I had sent, but in the end they did locate them. Once the issues were identified, they moved quickly to evaluate the damage and have a crew fixing the issue the very next week.
All of the people I have dealt with in person at the Marine Club are professional, attentive and kind. I cannot stress this enough; these are good people, and some of them are so wonderful that it never fails to brighten my day when i see them. If a building could be erected on strength of character alone, this place would already be a palace.
The main issues here seem to stem from the original build crew, who was replaced a few months ago by a larger and, from what I have witnessed, far more competent one.
I honestly believe that they have all intentions to make this building every bit as beautiful as they first promised, and that the staff at the Marine Club is putting their best efforts behind this. There are still a few issues, not the least of which was the overall emphasis put on the PR troubles I would cause with a website over the total concern for my, and the other residents, individual issues. However, this view only stemmed from the person representing the parent company as a whole (it is his job, after all) and seeing as most of the issues the current build team is facing were inherited failures of the old, one could hardly blame him.
Side note: The windows truly are amazing. The trouble over the past year was worth it for them alone.

Original message to follow:
My partner and I bought one of the first units converted nearly a year ago. As it stands now, there are still problems.
We just got our new windows, albeit it 6 months later, and the installation while inconvenient has gone fairly well. Unfortunately, that is about all the good news we have had so far.
There have been construction problems since the beginning. We have documented and reported these issues six times, and the majority of them still have no been repaired. This has been a recurring theme throughout the building. An upstairs neighbor had a leak, along with about 15 other units while the windows were being replaced, that threatened to cave in her ceiling and filled her light fixtures with rust-colored water. In addition, their closet has collapsed, their new hardwood floors have been eaten away by water damage and lime deposits, and their carpeting in the bedroom is ruined. This same leak took out an entire section of the seventh floor hallway.
Despite their complaints, the condo has refused to do any repairs to the unit, and when they requested to speak with the company's lawyer, the office would not even turn over his or her name and how they could go about contacting them.
At this point, we are just about fed up and are contemplating legal action of our own. It is a true shame, considering that the building does have a lot of character and that most of the staff here is both professional and truly seems interested in helping out the tenants.