I don't think any company on earth could be worst than Earthlink - Wifi. I'm so frustrated with this company I'd like to sue them or even maybe start a class action suit against them for selling a completely inferior service to anyone on this planet we call Earth.

I'll be back with my horror stories to the 10th power and a couple other stories from people I know.

Although last week I was talking to my wife and I stated to her qoute, "when our service get's back up and running, I'm going to destroy them online" ...I'm too damn tired from battling with them over the past 10 months to even discuss them now.

I'll be back though. In the mean time read this acticle

People say the word 'Hate' is a strong word ... I HATE Earthlink...they need to go to the Moon and stay there for a couple of centuries and study networking and customer service.

I wonder if the service actually worked for anybody. The City was unlucky here and picked the wrong contractor for the job. Too bad we were the guinea pig. I had high hopes for the project, like everyone else.


The blacklash isn't just effecting Earthlink. Sprint is now faltering financially because of its horrible customer service--the lowest of all telco carriers.

http://bigcharts.marketwatch.com/qui...sid=5141&time=

The stockholders can't ignore this. In just 12 months the stock has gone from $22 and some change down to 9 measly dollars. I'm betting "S" continues to F--- up in customer service, never gets back an edge--eventually dumps part of the Nextel assets on its network [the merger failed, face it]... and becomes a takeover target.

Jeez, with S at 9 bucks I wonder why it hasn't fallen victim to a takeover attempt yet.


Comcast is also in a pickle with a new market cap slapped on it by the FCC and also notoriously bad customer service which they are working hard to remedy. They do have a team of 6 people hired at Comcast dedicated to locating nastygrams posted about the company across the Internet, find out who posted them, and try to resolve those customer service issues through a "crack team" of service reps at the HQ to nip customer problems in the bud before they flower into extremely embarrassing YouTube videos which trash the company's reputation.

__________________
Don't forget:

http://www.youtube.com/watch?v=spUJF...eature=related

I'm going to steal a quote from a deluded Jonestown survivor: "At least they tried"

What are they going to do with all the routers? Just take them down and trash them?

There is one outside my house that I can almost reach out and touch from my bedroom window, so that will really tick me off if they just end up in a dumpster somewhere.

From the press releases, it sounds like the city would not even accept a deal where they took possession of the infrastructure and Earthlink threw in a million bucks, and want to force Earthlink to take them down.

I know they are not state-of-the-art, but surely some use could be found for some of them. What if they were split up among the various neighbourhood civic associations or something?

no outdoor ap's cost a couple thousand each
I am sure ELNK wants to at least try to unload them
http://www.pcconnection.com/IPA/Shop...ci_sku=7991468

I wonder if Earthlink left them set to the default admin password.

http://www.cisco.com/en/US/products/...800949d0.shtml

http://www.cisco.com/en/US/prod/coll...d8066a16c.html

__________________
Cheers,
Jayfar
--
“I am indeed well aware of the history of Conventional (sic) Hall, both globally and locally, and can assure you that we are carefully exploring avenues for its future.” -- Penn President Amy Gutmann 5 days before demolition began.