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  #11 (permalink)  
Old 09-20-2006, 02:32 PM
Jules5 Jules5 is offline
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I live in Mayfair and have the same problem. Not only that, I have to reset my cable-modem box at least once a week.
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Old 09-20-2006, 02:40 PM
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Quote:
Originally Posted by Tim K
For a few weeks now, on all my TV's, I am getting picture freezes, pixelation, picture and sound dropouts, etc. It happens pretty regularly, at least once or twice per half hour. I know at least one or two of my friends in the area are having the same problems.

If you have this problem please post your location too. I am in Queen Village / Society Hill area.
me too, exact same problem in Spring Garden on both tvs, also two of my neighbors confirm having the same problem.
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Old 09-20-2006, 02:48 PM
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Just sent the following. You can do so as well from the link below.

Quote:
There has been an ongoing problem citywide with the quality of your signal. Every 10 minutes or so, on every channel, the picture and sound freeze, it pixelates for a second and then resumes. Everyone I know in the city is having this problem. There is a thread about it on a prominent internet bulleting board at www.phillyblog.com. Please fix the quality of exisiting services before adding new ones. I'm approaching the end of my 6 month intro deal when I moved into my home. If this problem isn't resolved by then, I'll be switching to satellite. There's no way I'll pay full rates for this sub-par service.
https://www.comcast.com/customers/co...s/EmailUs.ashx
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Old 09-20-2006, 02:52 PM
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nyaaaaa. The populous is much to lazy and apathetic for this.
Make us a script that fills out the fields.
Better yet make it a perl script that populates the fields then sends it.
I might be able to motive myself enough to click on a button.
Maybe
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Old 09-20-2006, 03:34 PM
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Quote:
Originally Posted by KENfmt
Just sent the following. You can do so as well from the link below.



https://www.comcast.com/customers/co...s/EmailUs.ashx

I just did it, it's pretty painless.
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  #16 (permalink)  
Old 09-20-2006, 03:44 PM
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Another thing to consider is dropping Comcast altogether...

Horrors!

Actually, it might not be as much of an inconvenience as you'd think. First, the newest Blackberries that run on Verizon give you an option to sign up for broadband wireless service for $15/month. From what I've been told, it's nearly as fast as DSL. I realize that's not cable-modem speed, but for most internet use, it may be fast enough -- and I understand that it's only supposed to get faster. I think you basically get broadband internet access anywhere you get Verizon reception.

[UPDATE: sorry, I meant to add that you can also hook the blackberry up to your computer and use it as a modem.]

Of course, there are three problems with that:

1. Verizon. Yeah, I know... no good answer there.

2. You have to buy a blackberry, and you have to sign up for data service, so really, you're talking about $55 per month for slower-than-cable speed. On the upside, though, you get a cell phone and pda (and the blackberries aren't that expensive when you sign up for a contract), and you get broadband access pretty much anywhere near a U.S. city.

3. No cable... well, you should be outside enjoying the fresh Philadelphia air anyway.

Okay, so it's not such a great option. My reason for posting this, however, is to suggest that there are alternatives that you can use to threaten Comcast in your phone calls and emails. The more they are reminded that they are not irreplaceable, the more responsive they have to be.

Last edited by PhillyRunner : 09-20-2006 at 03:47 PM.
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Old 09-20-2006, 03:51 PM
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What they need is MASSIVE bad publicity. Something public to get their attention....hmm...
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Old 09-20-2006, 04:02 PM
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to anyone who has thought i'm a shill for comcast, i'll gladly offer that YES, i experience this same thing (the picture freezes, the sound cuts out, then coming back everything is all pixelated) ALL THE TIME. like every 10-15 minutes, no matter what channel or time of day. guess i notice most during phillies games though.

i'm down 'ere in g-ho, and there's a huge comcast node on christian street, so i'm not that far from the source. sucks.
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Old 09-20-2006, 09:52 PM
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happening here too in Wash West.
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Old 09-20-2006, 10:01 PM
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Quote:
Originally Posted by giovanni sasso
to anyone who has thought i'm a shill for comcast, i'll gladly offer that YES, i experience this same thing (the picture freezes, the sound cuts out, then coming back everything is all pixelated) ALL THE TIME. like every 10-15 minutes, no matter what channel or time of day. guess i notice most during phillies games though.

i'm down 'ere in g-ho, and there's a huge comcast node on christian street, so i'm not that far from the source. sucks.

hence the 4000+ new jobs...

they need to play catch up with technicians.

If it wasn't for the pee test I mighta jumped the fence and worked for em a long time ago.

I like office work but I like making an extra 30-40k a lot more.

Basically the fuzz is due to their sucess..new customers...existing equipment.
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