My partner and I had Melani as a buyer's agent and found her very helpful and professional, and this was after trying out a few different agents. She's very invested in the neighbourhood (which puts her at odds with some over issues like the business district, etc.), and Urban & Bye is, in my opinion, the most knowledgeable agency in the area, up there with O'Donnell. Liz Campion also knows the area intimately, although she's the only person we'd recommend at Prudential Fox Roach. Regardless of which agent you choose, make sure you check listings yourself and the BRT for an idea of pricing.