I am a Dunkin coffee lover and even buy the beans for home. But you definitley have to pick and choose the franchises you give your business to. I agree with Cerb that Frankford and Shellmire is a good location, clean and good service. So is Frankford and Unruh and the Roosevelt Mall spot. I think Torresdale and Cottman is terrible as is Bustleton near Pep Boys and Red Lion and the Blvd. Do a little research and you'll see a common theme among who is operating the nasty ones. I think the tip cup is a little cheesy, sometimes I throw my change in, but usually not...